Customer Service Standards

Ottawa Salus is committed to providing equal treatment to people with disabilities with respect to the use and benefit of Salus services and programs in a manner that respects their dignity and that is equitable in relation to the broader public. Please view the policy for download at the link below.

Salus AODA Policy (2021)

Salus AODA Multi-Year-Accessibility-Plan (2021-2024)


Accessible formats or communication supports are available upon request by contacting